Public Transportation Staff in Toronto Face Abuse and Violence


Media protection of the latest uptick in violence on Toronto’s public transportation system, the TTC (Toronto Transit Fee) has highlighted abuse confronted by passengers. However there stays a scarcity of give attention to the identical abuse confronted by TTC operators.

In 2022, a survey launched to transit employees within the metropolis of Toronto discovered almost 73% of respondents skilled some type of violence, whereas one other 50% confronted harassment on the job. However  solely 56% report their instances of violence and 30% report their instances of harassment, as many transit employees really feel they won’t be taken significantly by their managers in the event that they report incidents. Many of those instances embody, however are usually not restricted to, being shot within the face with a BB gun, chased down with a needle and syringe, sexually groped, punched, racially profiled, and extra.

The Trauma and Psychological Well being Report lately interviewed Anna (title modified) who has been a TTC bus operator for the previous 16 years. Having years of expertise working for the TTC, Anna is not any stranger to the abuse confronted by transit employees each day. She shares how

Anna expresses what number of of those occasions skilled by herself and her colleagues might be extraordinarily psychologically taxing, usually requiring sick depart because of the abuse. Because of the traumatic incidents they’ve skilled, Anna remembers a lot of her colleagues returning to work panicked and emotionally unwell, oftentimes with signs of post-traumatic stress dysfunction (PTSD).

Many of those instances go unrecognized because of sparse media protection in addition to lack of assist and steerage for transit employees. With minimal entry to psychological well being sources and little religion in being heard, many affected employees proceed to course of their trauma alone, finally worsening their frame of mind.

Linda Crockett, a trauma knowledgeable therapist in Alberta, has based the Canadian Institute of Office Bullying Sources to assist in giving voice to those that have skilled trauma whereas on the job and to help them of their journey in the direction of restoration. Most of the providers offered embody working with a specialised trauma therapist, witnesses, human sources, and job consultants to call a number of.

Linda stresses how psychologically impactful the signs of PTSD are if left untreated. Many purchasers she has interacted with have reported experiencing flashbacks, lack of sleep, rumination, and improper coping mechanisms, resembling self-medicating. These experiences can impair one’s coordination and motor features, expertise which can be vital for transit operators. Linda tells us, “sadly our bus drivers are all the time put in danger and we not often hear their tales, for those who see how essential they’re in society you’ll realize it’s time for them to get their voices heard and to really feel protected”.  

The answer? Linda means that a terrific start line could be to validate the trauma they’ve skilled. In some ways, enduring or witnessing a traumatic occasion is equal to sustaining a psychological damage, much like a damaged leg, and requires acknowledgment and a focus. Offering entry to available sources is one approach to supply assist in these instances, in addition to asking TTC operators for his or her enter on how they want to be supported.

-Diba Dehghan, Contributing Author

Picture Credit:
Characteristic:  Danny Traces at Unsplash,
Artistic Commons
First: Brian Jones at Unsplash,
Artistic Commons
Second: Marjan Blan at
Unsplash, Artistic Commons



Leave a Reply

Your email address will not be published. Required fields are marked *